TGS-2025061096

Performance Management, Made Practical.

Two days. Six outcomes. One toolkit your managers will actually use on Monday morning.

Most performance systems look sound on paper and fall over in the conversation. This workshop gives HR professionals, line managers and people leaders the frameworks to set clear expectations, measure fairly, and give feedback that moves people forward.

  • Duration16 hours
  • ModeClassroom
  • FormatHands-on
The performance measurement curve A distribution curve showing how performance ratings spread across a team, with the majority of people meeting expectations in the middle band. Below Meets Exceeds The Real Work
Managing the middle is where performance is won.

About this course

A Toolkit You Can Use Straight Away.

This two-day interactive workshop is designed for HR professionals, line managers and people leaders who need a clear view of performance management in a workplace that keeps changing. It covers simple, practical frameworks, tools and processes — nothing you need a consultant to translate.

You will leave with a short, powerful toolkit covering performance expectations, the performance measurement curve, continuous performance improvement and performance feedback. The programme is fully interactive, highly engaging and completely hands-on.

Who it suits

  • HR business partners, aspiring and existing
  • HR managers and executives
  • Managers and executives, talent management
  • Managers and executives, performance and rewards
  • Line managers taking charge of performance management systems

Learning outcomes

By the End of Two Days, You Will Be Able To:

  • LO1

    Implement comprehensive organisational performance management programmes, aligning individual goals with strategic objectives through effective expectation frameworks.

  • LO2

    Apply diverse measurement tools, including statistical analysis and KPIs, to accurately assess, evaluate and refine performance, linking it to business outcomes.

  • LO3

    Develop and deliver effective, specific and constructive performance feedback and communication strategies.

  • LO4

    Manage challenging performance discussions and difficult feedback scenarios, applying best practices for resolution and programme refinement.

  • LO5

    Champion continuous performance improvement and development conversations, using competency frameworks to guide growth.

  • LO6

    Evaluate and refine performance management programmes, applying insights from statistical analysis and feedback for continuous improvement.

Before you enrol

Minimum Entry Requirements

  • One year of supervisory or managerial working experience, in any sector
  • Workplace Literacy and Numeracy (WPLN) level 5 or equivalent

Learners without the required WPLN level or equivalent qualification may still be accepted with at least three years of relevant supervisory or managerial experience, subject to the managing representative's approval.

Investment

Course Fees and Funding

Fees below are shown before and after GST. Subsidies apply to eligible learners and are already reflected in the amounts.

Full course fee $850.00 before GST $926.50 after GST
Course fees payable by learner profile and sponsorship type, before and after GST
Learner profile Individual-Sponsored Employer-Sponsored
SME Non-SME
Before GST After GST Before GST After GST Before GST After GST
Singapore Citizen, aged 21 to 39Permanent Resident, aged 21 and above $425.00$501.50 $255.00$331.50 $425.00$501.50
Singapore Citizen, aged 40 and above $255.00$331.50 $255.00$331.50 $255.00$331.50

Singapore Citizen, aged 21 to 39

Permanent Resident, aged 21 and above

Individual-sponsored
$501.50$425.00 before GST
Employer-sponsored, SME
$331.50$255.00 before GST
Employer-sponsored, non-SME
$501.50$425.00 before GST

Singapore Citizen, aged 40 and above

All sponsorship types

Individual-sponsored
$331.50$255.00 before GST
Employer-sponsored, SME
$331.50$255.00 before GST
Employer-sponsored, non-SME
$331.50$255.00 before GST
Funding validity23 December 2025 – 22 December 2027
Course referenceTGS-2025061096
Duration16 hours, classroom

All fees are in Singapore dollars and include GST at 9% where stated. GST is calculated on the full course fee. Subsidy eligibility is assessed at registration and is subject to prevailing SkillsFuture Singapore funding rules.

Next step

Success Starts Here.

Tell us how many people you need to train and which dates suit your team. Our learning and development team in Singapore will confirm availability, check your funding eligibility and hold your places.